Rent a Rack
Renting a rack is based on a 5 day cycle
Booking
• Select your rental option (One Week Rental) or (Two Week Rental).
• Select your preferred rack rental start date (Monday/Tuesday not available) and add to cart.
• Optional Service. Tick In House Admin Service Box ($fee applies) Payable at end of rental period.$60 for 45 items / $40 for 25 items /$25 for 15 items.
• Check details are correct and proceed to payment.
• Once paid an automated email will be forwarded one hour later with a link to the spreadsheet and the document ‘How to fill out the Rack Rental Spreadsheet’. Please check tour spam email if you do cannot locate it.
• Open and Read the ‘How to fill out the Rack Rental Spreadsheet’ at the top left of the excel document before you start.
Items for rack rental
• Must be in excellent condition, clean or dry cleaned with no stains, tears or tissues left in pockets. Unsuitable clothing will not be accepted or removed. Please be aware that cheaply manufactured fast fashion generally has no resale value so please consider what you plan to sell.
• Items must be appropriate for current season ( no winter in summer and visa versa).
Documentation
• Fill out the spreadsheet under the following headings – BRIEF DESCRIPTION, BRAND, COLOUR, SIZE and PRICE Total 45 items (40 hangers and 5 as a combo of shoes, bags etc.)
• Fill out all squares in the spreadsheet, if unknown put n/a
• Prices are set by the renter and not open for negotiation.
• Once items are documented send back the spreadsheet via return email at least 24 hours BEFORE the commencement of the rental.
Commencement
• At the commencement of rental we suggest using a wheeled suitcase to transport your items.
• At ReFAB we have a steamer available that you can use if required.
• ReFAB provides hangers and printed labels which are to be attached to existing clothing labels if possible. (Tagging machines supplied).
• Allow time (20-30 minutes) to attach your labels with item information.
• ReFAB request that you take the opportunity for a photo and social media post to share with your friends.
Collection
• Return with your wheeled suitcase.
• Collection times to be arranged with staff prior to collection.
• Allow at least 20 minutes for collection of items and removal of security tags if used.
• Hangers are strictly to be left on the racks when finishing your rack rental.
• When packing away your clothes please do so carefully by checking each item to make sure they belong to you
• Any unwanted items you do not wish to take with you can be donated to the charity rack.
• Check other racks as your clothes may be distributed on different size racks.
• Provide banking details for payment transfer of sale items at the conclusion of your rental.